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Sometimes, a little effort goes a long way.

 Filed under: Personal, Reviews | Author: Mr Malique. | Article posted on October 1, 2007


I bought some supplements from bodybuilding.com recently and was wondering the status of my recent order. (their shipping is super fast, claiming 2-4 days from Idaho) So i dropped by their live support chat and had a shocker!
bodybuilding.com customer service

Karate Chop Kayla. How cool is that! I like it when businesses have a personal, casual touch when doing business. “Dear Mr Malique, we have received your email and will look into the matter as soon as possible” Now thats too boring! Boo! I applaud Bodybuilding.com for this personal touch. Kudos!

Another company i love communicating with is Jinx.com
Jinx is my source for geeky t-shirts. Take a look, gaming fans out there..im sure you’d love some of their stuffs.
jinx.com customer service

Muahahah… *thunder*
Drusilla. That’s like Dracula’s wife isn’t it? Once again, another fine example of that personal touch while doing business.

If only Threadless tried harder. Their signature email which goes “your friend, xxx” is a bit too fake. Template. Like you don’t mean it. :(
I know of some friends/companies that put that extra effort in accommodating to client’s needs. One fine example is the man himself, Ridjal of PullUpStand.com

Anyway guys, my number 1 rule of doing business: Be approachable.

If you run a business in any form, be it small or medium or large:

What is your number 1 rule of doing business?

Leave me a comment, or ten! I’d love to hear from you. :)

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17 guys talked!

    MyAvatars 0.2
  1. marina Said,

    Dear Mal-Q,

    Your order for 10,000 play-do has been received and will be delivered tomorrow :)

    Love,
    The divine Ms M

        
  2. MyAvatars 0.2
  3. Mr Malique Said,
    what am i gonna do with all that playdoh?!

    *refuse to sign the package*

    haha..

        
  4. MyAvatars 0.2
  5. ridj Said,

    thanks for the vote of confidence, malique!

        
  6. MyAvatars 0.2
  7. katak Said,

    Look beyond lowest costs ?

        
  8. MyAvatars 0.2
  9. ZuL Said,

    According to wikipedia, Drusilla is actually “is an English female given name derived ultimately from the Roman Drusus, in turn from the Greek drosos (dew). It has the meaning fruitful or dewy-eyed.”

    So nothing to do with vampires, dude…

    Although… If you watched Buffy The Vampire Slayer, Drusilla is one of the vamps in that show. Hahahaha.

    http://en.wikipedia.org/wiki/Drusilla_%28Buffyverse%29

        
  10. MyAvatars 0.2
  11. ZuL Said,

    Bahhhh, additional “is” in my first line. Booooooo.

        
  12. MyAvatars 0.2
  13. noi Said,

    wah all the aliases are super cute!

        
  14. MyAvatars 0.2
  15. khairul neezam Said,

    Wah great post!

        
  16. MyAvatars 0.2
  17. eddyboi Said,

    MY NUMBER 1 rule in doing BIZ…
    professionalism… and knw ur trade / work well…
    if not, you can just pretend you know…
    and fake your way tru it!!! fake ur professionalism well…
    and u will go far!!!

    wahahahahahahahahhahaha

        
  18. MyAvatars 0.2
  19. Mr Malique Said,
    ridj: no problem man. good guys deserve good publicity.
    katak: now thats a good one!
        
  20. MyAvatars 0.2
  21. Mr Malique Said,
    zul: ok thanks for the info.

    noi: hehe cute isnt it! :D

    khairul: thanks dude.

        
  22. MyAvatars 0.2
  23. Mr Malique Said,
    eddy: i totally agree. i did just that when i was in the force, not wanting to be reprimanded by enciks like you. hahah. Especially audits. I bluffed my way through to questions i couldnt answer. that is why 4th div is the bestest!
        
  24. MyAvatars 0.2
  25. eddyboi Said,

    oh MY shiatz.. NO WAY!! you were FROM my force??? small world… hahahahah.. audit… hhmmm… that’s something which i’m pretty much bad at bluffing… maybe you can share it with me someday.. wahahahahahhaahhahah

        
  26. MyAvatars 0.2
  27. Mr Malique Said,
    yes way. NS is fun with 4th Div. < ./end sarcasm>

    i can share with you a tip. Apply for leave. hahaha!

        
  28. MyAvatars 0.2
  29. Tish Said,

    No. 1 rule.

    Personal touches. Makes you unique. Makes you remembered. And not trying too hard. Trying too hard only makes you cheap.

        
  30. MyAvatars 0.2
  31. Mr Malique Said,
    tish, i totally agree with that!
        
  32. MyAvatars 0.2
  33. www.bodybuildingandexercises.info » Sometimes, a little effort goes a long way. Said,

    [...] Mr Malique wrote a fantastic post today on “Sometimes, a little effort goes a long way.”Here’s ONLY a quick extractI bought some supplements from bodybuilding.com recently and was wondering the status of my recent order. (their shipping is super fast, claiming 2-4 days from Idaho) So i dropped by their live support chat and had a shocker! (more…) … [...]

        

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